Choosing a broker is not just about who can get you the cheapest insurance deal – it is about ensuring that your business benefits from the best overall value proposition. No-one wants a claim to occur, but when it does, it is essential that it is resolved in the best way possible.
The quality of claims service is regularly cited by clients as a key factor in their choice of both insurer and broker. Lockton's claims consultancy (included as standard with our broking services) stands peerless amongst our competitors.
We have a strong team of experienced Claims Advocates and Executives who have the expertise, knowledge and diplomacy to work with you to enhance the handling of complex or high value claims - to achieve the best result for you.
Our claims specialists do not simply become involved when a claim arises. They are a key part of insurance programme design to ensure a streamlined claims management process is delivered. They will liaise with insurers to agree and enforce prompt payments and, alongside our Risk Manager, will assist you in addressing any claims issues in order to present the best possible risk profile at renewal.